Terms and Conditions

Acceptance of Terms

By accessing or using the Bernabeu website, creating an account, placing an order, submitting a review, or otherwise interacting with our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the platform.

Eligibility and Account Responsibilities

• Users must provide accurate, complete, and current account information at all times.
• Users are responsible for maintaining the confidentiality of their login credentials and account access.
• All activity performed through a registered account shall be deemed the responsibility of the account holder.

Account Suspension and Termination

Bernabeu reserves the right to suspend, restrict, or permanently terminate any account involved in fraudulent activity, abusive conduct, repeated policy misuse, unlawful behavior, suspicious transactions, false claims, or any action that may harm the platform, its operations, or other users.

Products, Pricing, and Availability

We strive to ensure that product descriptions, pricing, stock availability, and listing details are accurate at all times. However, occasional errors, omissions, or inventory mismatches may occur. Bernabeu reserves the right to correct such errors, revise listings, limit quantities, or cancel affected orders without prior notice where necessary.

Product Representation Disclaimer

We make reasonable efforts to display product colors, prints, textures, and visual details as accurately as possible. However, minor variations may occur due to photography lighting, screen display settings, fabric batches, printing differences, or manufacturing tolerances and shall not automatically be considered product defects.

Orders and Payments

• Bernabeu accepts prepaid orders only and order confirmation is completed only after successful payment authorization and verification.
• Bernabeu reserves the right to hold, reject, or cancel any order in cases involving stock limitations, payment irregularities, suspected fraud, suspicious customer behavior, or operational constraints.
• Any issue relating to replacements, cancellations, or refund eligibility shall be governed separately by the Bernabeu Returns, Replacements & Refund Policy.

Shipping and Delivery

Delivery timelines shown on the website are estimated and may vary due to courier operations, regional service conditions, weather disruptions, public holidays, or other circumstances beyond Bernabeu's direct control. Bernabeu shall not be held liable for delays caused by external logistics factors once an order has been dispatched.

User Reviews and Submitted Content

• Users may submit ratings, reviews, and other content only if such submissions are truthful, lawful, non-abusive, and relevant to the purchased product.
• Bernabeu reserves the right to review, moderate, edit, hide, or permanently remove any review or submitted content found to be false, misleading, offensive, defamatory, spam-like, irrelevant, or harmful to the platform or its users.
• By submitting reviews or content, users grant Bernabeu the right to display such content on the platform in connection with product listings and customer engagement.

User Conduct

• Users shall not misuse the website, attempt unauthorized access, interfere with technical functionality, or exploit vulnerabilities of the platform.
• Users shall not submit false claims, fraudulent replacement requests, unlawful information, or intentionally harmful content.
• Users shall not engage in any activity that violates applicable law or disrupts normal platform operations.

Intellectual Property

All website content including branding, logos, product images, design elements, graphics, written descriptions, and technical structure are owned by Bernabeu or licensed for use by Bernabeu and may not be copied, reproduced, redistributed, or commercially exploited without prior written permission.

Limitation of Liability

To the maximum extent permitted by applicable law, Bernabeu shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from website use, delayed delivery, product dissatisfaction, service interruption, or inability to access the platform. In all cases, Bernabeu's liability shall remain limited to the value of the affected order where legally applicable.

Changes to Terms

Bernabeu may revise these Terms and Conditions from time to time to reflect legal, operational, or service updates. Continued use of the website after such revisions constitutes acceptance of the updated terms.